COUPLIFY TERMS OF USE
Effective Date: [June 11, 2026]
Last Updated: [June 9, 2026]
TERMS OF USE AGREEMENT
This Terms of Use Agreement (the “Terms” or “Agreement”) constitute a legally binding agreement between you and Couplify LLC, a North Carolina limited liability company with its principal place of business at 160 NE Maynard Rd, Ste 204, Cary, NC 27513. Throughout this document, "Couplify," "Company," "we," "us," and "our" refer to Couplify LLC, while "User," "you," and "your" refer to the individual accessing or using the Service. This Agreement governs your access to and use of the Couplify mobile application (available on iOS and Android), the website located at couplify.com, and all related services, features, content, and functionality offered by Couplify (collectively, the "Service" or "Platform").
BY CREATING AN ACCOUNT, ACCESSING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. THESE TERMS INCLUDE AND INCORPORATE BY REFERENCE OUR PRIVACY POLICY, COOKIE POLICY, ONLINE SAFETY TIPS, AND ANY FEATURE-SPECIFIC TERMS OR POLICIES THAT ARE PRESENTED TO YOU. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.
PLEASE READ SECTION 16 (DISPUTE RESOLUTION AND ARBITRATION) CAREFULLY. IT CONTAINS A MANDATORY BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL. YOU HAVE THE RIGHT TO OPT OUT OF THE ARBITRATION PROVISION WITHIN THIRTY (30) DAYS OF FIRST ACCEPTING THESE TERMS, AS DESCRIBED IN SECTION 16.6 (OPT-OUT RIGHT).
TABLE OF CONTENTS
1. Eligibility
2. Account Creation and Identity Verification
3. Introductory Pricing
4. Subscription Terms and Payments
5. Refund Policy
6. How Couplify Works: Matching and Connections
7. Community Groups
8. Technology-Assisted Features
9. User Conduct and Prohibited Behavior
10. User Content
11. Intellectual Property and DMCA
12. Privacy and Data
13. Disclaimers
14. Limitation of Liability
15. Termination
16. Dispute Resolution and Arbitration
17. General Provisions
18. Contact Information
ELIGIBILITY
You must be at least eighteen (18) years of age to create an account or use the Service. By using the Service, you represent and warrant that you meet this minimum age requirement. Couplify does not knowingly collect information from or market to individuals under the age of 18.
You must have the legal capacity to enter into a binding contract in your jurisdiction of residence. If you lack such capacity for any reason, you may not use the Service.
Each individual may maintain only one active Couplify account at any time. Creating multiple accounts is strictly prohibited, whether to circumvent enforcement actions or for any other purpose, and constitutes grounds for immediate termination of all associated accounts without refund.
You represent that you have not previously been banned, suspended, or removed from the Service. If Couplify determines that a previously banned user has created a new account, Couplify reserves the right to terminate that account immediately and without refund.
You represent and warrant that you are not required to register as a sex offender in any jurisdiction. If Couplify determines that you are registered or required to register as a sex offender, your account will be permanently terminated without refund, and you will be permanently barred from the Service.
You further represent and warrant that you have not been convicted of, or pled no contest to, any felony or any criminal offense involving sexual misconduct, violence, stalking, harassment, exploitation, human trafficking, fraud, or other conduct that Couplify determines, in its sole discretion, presents a safety risk to the Couplify community.
Your use of the Service must comply with all applicable local, state, and federal laws and regulations. The Service is currently available only within the United States.
You represent and warrant that you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive U.S. sanctions, and that you are not listed on any U.S. government restricted-party list. You may not use the Service if applicable law prohibits you from doing so.
You represent that all information you provide to Couplify during registration and throughout your use of the Service is truthful, accurate, current, and complete.
You may use the Service only for your personal, non-commercial dating and social connection purposes. You may not use the Service on behalf of any third party, as a competitor, for market research, for scraping or data collection, or for any purpose unrelated to the intended use of the Service.
ACCOUNT CREATION AND IDENTITY VERIFICATION
Couplify requires identity verification for all users. This requirement is a core safety feature of the Platform and is non-negotiable. No user may access the full interactive features of the Service without completing identity verification.
To complete identity verification, you must provide a clear, legible photograph or scan of a valid, unexpired government-issued photo identification document such as a driver's license, passport, or state-issued identification card. You must also provide a real-time biometric selfie photograph taken through the Couplify application at the time of verification, which may be used to create or process facial geometry or similar biometric information solely to confirm that you are a real person and that your selfie matches the photograph on your government-issued identification document. Couplify and its identity verification provider will use this information only for identity verification, age verification, fraud prevention, account security, platform safety, legal compliance, and enforcement of these Terms and our Privacy Policy.
Couplify may use third-party identity verification services to process your verification. By submitting verification materials, you consent to the transmission of your identification documents and biometric data to such third-party providers solely for verification purposes. The processing of identity verification documents is subject to our Privacy Policy.
If your identity cannot be verified, or if Couplify determines that the information or documents you provided are fraudulent, altered, or do not match your biometric selfie, your account will not be activated, and you will not have access to the Service. Any introductory fee paid will be refunded.
Couplify reserves the right to request re-verification of your identity at any time during your use of the Service. Failure to comply with a re-verification request within the timeframe specified may result in suspension or termination of your account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify Couplify at support@couplify.com of any unauthorized use of your account or any other breach of security.
While mandatory identity verification significantly reduces the risk of fake profiles, impersonation, and fraud, Couplify cannot guarantee that every user is who they claim to be. Verification confirms that a government-issued ID matches a biometric selfie, but it does not guarantee a user's character, intentions, honesty, or conduct. You acknowledge this limitation and agree to exercise your own judgment and caution in all interactions with other users.
Couplify may, but is not obligated to, conduct additional checks using publicly available records, sex offender registries, fraud-prevention tools, or third-party safety resources. Such checks, if conducted, are limited, may not be complete or current, may not cover all jurisdictions, arrests, convictions, foreign records, aliases, or sealed records, and should not be relied upon as a guarantee of any user's background, suitability, safety, character, intentions, or conduct.
INTRODUCTORY PRICING
New subscribers receive an introductory first month at a reduced rate, which includes mandatory identity verification. This introductory pricing applies to the first billing period only. The introductory rate is displayed within the application and on the website at the time of purchase.
Upon completion of the introductory period, your subscription will automatically renew at the standard monthly rate unless you upgrade to the quarterly plan or cancel before the renewal date. Current subscription rates are displayed within the application and on the website.
All subscribers, including those in the introductory period, have full access to all features of the Service, including matching, messaging, Community Groups, question exchange, and all other interactive functionalities. There is no reduced access or free tier.
Identity verification is completed during the account creation process and is required before any access to the Service is granted. Every user on Couplify is a verified, paying subscriber.
SUBSCRIPTION TERMS AND PAYMENTS
Full access to the Service requires a paid subscription. This includes matching, messaging, Community Groups, and all interactive features.
Couplify offers monthly and quarterly subscription plans. Details of available plans and their pricing are displayed within the application and on the website at the time of purchase. Couplify reserves the right to modify subscription plans and pricing at any time; however, price changes will not affect your current billing period.
ALL SUBSCRIPTIONS AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD UNLESS YOU CANCEL BEFORE THE RENEWAL DATE. By purchasing a subscription, you expressly authorize Couplify or the applicable app store or payment processor to charge the applicable subscription fee to your designated payment method at the beginning of each renewal period, unless you cancel in accordance with these Terms. The renewal charge will be at the then-current rate for your subscription plan unless you are notified otherwise in advance. Couplify will provide renewal reminders, promotional-period notices, trial-conversion notices, price-change notices, and cancellation instructions in the manner and within the timeframes required by applicable law, which may vary by state. Where required by law, such notices may be provided more than seven (7) days before the applicable renewal date, charge, cancellation deadline, or price change, sent to the email address associated with your account.
You must provide a valid payment method to purchase a subscription. You represent that you are authorized to use the payment method you provide and agree to keep your payment information current and accurate.
You may cancel the autorenewal of your subscription at any time through your account settings within the application, through the website at couplify.com, or through the app store (Apple App Store or Google Play Store) through which you purchased the subscription. Cancellation takes effect at the end of the current billing period, and you retain access to subscription features until the end of the period for which you have already paid. No partial refunds will be issued for unused portions of a billing period, except as described in Section 5 (Refund Policy). If you reside in California, you have the right to cancel your subscription without penalty at any time before midnight of the third business day following the date you subscribed, in accordance with California Business and Professions Code Section 17602.
All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes associated with your subscription, excluding taxes based on Couplify's net income.
If your payment method fails or your account is past due, Couplify may suspend or terminate your access to subscription features. Couplify reserves the right to retry charging your payment method and to use updated payment information provided by your payment network.
If you purchase a subscription through a third-party app store, the purchase is also subject to the terms and conditions of that app store. In the event of any conflict between these Terms and the app store terms regarding billing and refund procedures for purchases made through that store, the app store terms may govern.
If your subscription is purchased through an external service, such as the Apple App Store or Google Play (an “External Service”), you must manage cancellation and refund requests through that External Service unless otherwise required by law. Deleting the Couplify application from your device or deleting your Couplify account may not cancel an External Service subscription.
Promotional, trial, or introductory offers may be available only to eligible users and may be modified, suspended, or discontinued at any time. Unless otherwise stated, promotional pricing applies only to the specified promotional period and renews at the then-current subscription rate after the promotional period ends.
REFUND POLICY
Except as required by applicable law or as expressly provided in this Section, all subscription purchases are final and non-refundable.
If you reside in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, or Wisconsin, you may cancel your initial subscription without penalty or obligation at any time before midnight of the third business day following the date you subscribed and receive a full refund, subject to applicable law and the refund procedures in these Terms. Additional cancellation, renewal, refund, or notice rights may apply under the laws of your state.
To exercise the rights set forth in Section 5.2, you must notify Couplify in writing before the applicable deadline by emailing support@couplify.com with the subject line "Cancellation and Refund Request," or by using any other cancellation method made available by Couplify or required by applicable law. Your notice should include your account email address and the date of purchase. Couplify will process eligible refunds within ten (10) business days of receiving a valid cancellation request. If you purchased through an External Service, your refund request may need to be submitted directly through the applicable app store in accordance with its refund policies.
Where required by applicable state law, if you die before the end of your subscription period, your estate may be entitled to a refund for the unused portion of the subscription period. Where required by applicable state law, if you become disabled and are unable to use the Service, you may be entitled to a refund for the unused portion of the subscription period by providing notice and reasonable supporting documentation.
If Couplify terminates your account due to a violation of these Terms, you will not be entitled to any refund of fees paid, regardless of any unused subscription period remaining.
To the extent any automatic renewal, cancellation, refund, notice, or subscription right provided under applicable law is more protective than these Terms, the applicable legal requirement will control.
HOW COUPLIFY WORKS: MATCHING AND CONNECTIONS
Couplify uses a proprietary AI-powered matching algorithm called the "Spark Algorithm" to generate potential matches for you. The Spark Algorithm considers various data points, which may include your stated preferences, personality data, love language, personal values, communication style, and other profile information, to identify users with potential compatibility. Stated preferences include gender preference, age range, maximum distance, ethnicity, religion, relationship type, and other criteria you provide. The Service may display indicators showing the degree of preference alignment between you and a potential match.
Couplify uses bidirectional matching, meaning that neither user sees the other unless both meet the other's stated criteria. This protects user preferences and ensures that matches presented to you reflect mutual compatibility on preference dimensions.
Connections on Couplify are established through a deliberate, multi-step process designed to foster meaningful interactions. The process proceeds as follows. First, the Spark Algorithm presents you with potential matches based on compatibility factors. Second, you indicate whether you are interested or not interested in a presented match. Third, if both users express mutual interest, they enter a question exchange phase during which each user may select from preset questions or create custom questions to send, and answer questions received from the other user. You may save your answers to questions for reuse in future question exchanges, and saved answers can be managed through your account settings. Fourth, each user views the other's answers to their questions. Fifth, based on the question exchange, either user may choose to send a connection request, and the receiving user may accept or decline. After sending a connection request, the request remains pending until the other user responds, and you will be notified of their decision. Sixth, if both users accept the connection, they become Mutually Connected. Seventh, Mutually Connected users may exchange direct messages.
Either user may decline to proceed or cancel the interaction at any intermediate step of the connection process. Couplify respects user autonomy, and no user is obligated to proceed with any subsequent step.
The "Have You Met" feature is an AI-powered feature that may present you with users who fall slightly outside your stated preferences or who are geographically nearby. This feature is designed to expand your potential connections. You are under no obligation to interact with users presented through Have You Met.
Couplify does not guarantee that you will receive any particular number of matches, that any match will result in a connection, or that any connection will lead to a relationship. The quality and availability of matches depend on numerous factors, including the number of active users in your area, your profile completeness, and your stated preferences.
Couplify may test, modify, limit, suspend, or discontinue features, matching criteria, profile displays, notifications, or algorithms at any time. Not all users, matches, groups, or features will be available in all areas or to all users. Couplify may create test accounts or profiles solely to monitor, test, improve, or protect the Service.
COMMUNITY GROUPS
Couplify offers city-based Community Groups that allow subscribers to engage with other users in their area around shared interests or topics. Groups are available to all subscribers.
Subscribers may join existing Groups, create new Groups, or be invited to Groups by other members or Group administrators. Groups may be public, meaning open to all subscribers in the applicable area, or private, meaning that the Group administrator must approve membership requests.
The user who creates a Group serves as its administrator. Group administrators are responsible for setting and communicating group-specific rules consistent with these Terms, moderating content and discussions within the Group, approving or denying membership requests for private Groups, and removing members who violate Group rules or these Terms.
Couplify reserves the right, but does not assume the obligation, to monitor, moderate, or remove any Group content, to remove any Group member, or to dissolve any Group at any time and for any reason, including violations of these Terms or content that Couplify deems harmful, inappropriate, or inconsistent with the purpose of the Service.
All content posted within Groups must comply with the conduct rules in Section 9 (User Conduct and Prohibited Behavior). Group administrators may impose additional content standards for their Groups, provided such standards do not conflict with these Terms.
Couplify does not endorse, verify, or assume responsibility for any content posted within Groups, any Group's stated purpose, or the conduct of any Group member or administrator.
TECHNOLOGY-ASSISTED FEATURES
MyMatchability. Couplify offers MyMatchability in two forms. The standalone MyMatchability tool, available at mymatchability.com, analyzes your profile and provides a profile quality score along with suggestions for improvement. The standalone tool is powered by Couplify's proprietary scoring system, does not use artificial intelligence, and generates scores algorithmically based on profile completeness, quality indicators, and other defined criteria. These scores and suggestions are provided for informational purposes to help you improve your profile's effectiveness. Separately, the MyMatchability score displayed within the Couplify app is generated by the Spark Algorithm and does use artificial intelligence. The in-app MyMatchability score reflects AI-driven compatibility analysis and is subject to the same disclaimers and user review expectations applicable to other AI-powered features described in this section.
FirstImpressions. Couplify offers an AI-powered feature called “FirstImpressions” that generates suggested bio descriptions or profile text based on your profile information. FirstImpressions is powered by OpenAI's artificial intelligence services. When you use this feature, your profile information and photos are processed by OpenAI solely to generate suggested text for your review. Couplify requires its AI service providers to process Couplify user data only for Couplify's authorized purposes and not to use such data to train or improve general-purpose AI models, except to the extent expressly permitted by Couplify and applicable law. All AI-generated content is presented to you as a draft for your review before publication.
All AI-generated content produced by FirstImpressions or any other AI-powered feature is presented to you as a suggestion only. YOU MUST REVIEW AND EXPRESSLY APPROVE any AI-generated content before it is published to your profile or made visible to other users. No AI-generated content will be automatically published without your affirmative consent. By approving AI-generated content, you adopt that content as your own and assume full responsibility for it, as described in Section 10 (User Content).
AI-generated content, scores, suggestions, and analyses produced by any feature on the Platform may contain inaccuracies, errors, or biases. Couplify does not warrant the accuracy, completeness, reliability, or suitability of any AI-generated or algorithmically generated content. You should not rely solely on such content when making decisions about your profile or interactions on the Platform.
AI-generated content that you review, approve, and publish to your profile is treated as User Content under Section 10 (User Content) Once approved. Couplify retains ownership of the underlying AI models, algorithms, and systems used to generate such content. You receive a license to use approved AI-generated content on the Platform and in connection with the Service, but you do not acquire ownership of the underlying technology.
Couplify reserves the right to modify, suspend, or discontinue any technology-assisted feature at any time without prior notice. Couplify is not liable for any changes to or discontinuation of these features.
The Spark Algorithm and Have You Met feature use artificial intelligence and automated processing to generate match suggestions. These features are powered in part by OpenAI's artificial intelligence services. Your profile data, stated preferences, and behavioral signals are processed by OpenAI solely to identify potential matches. Couplify requires its AI service providers to process Couplify user data only for Couplify's authorized purposes and not to use such data to train or improve general-purpose AI models, except to the extent expressly permitted by Couplify and applicable law. You may contact support@couplify.com to request information about the logic involved in automated match suggestions that significantly affect you, to the extent required by applicable law.
You should not treat AI-generated content, compatibility indicators, match suggestions, profile scores, safety prompts, or automated outputs as professional advice, a safety determination, or a guarantee about another user. You remain responsible for your decisions, communications, and interactions.
USER CONDUCT AND PROHIBITED BEHAVIOR
You agree to use the Service in a manner that is respectful, lawful, and consistent with the purpose of a dating and social connection platform. You agree to treat all other users with dignity and respect in all interactions.
You agree not to engage in any of the following conduct on or through the Service.
9.2.1 Fraud and Misrepresentation. You shall not provide false, misleading, or inaccurate information in your profile or during identity verification. You shall not impersonate any person or entity or falsely claim an affiliation with any person or entity. You shall not use another person's identity, photographs, or personal information without their consent, create accounts with fraudulent, stolen, or fictitious identity documents, or operate an account on behalf of or for the benefit of any third party.
9.2.2 Harassment and Harmful Conduct. You shall not harass, bully, intimidate, stalk, or threaten any other user. You shall not engage in sexual harassment, including unwanted sexual advances, requests for sexual favors, or sexually explicit messages after a user has indicated disinterest. You shall not engage in hate speech or conduct that promotes discrimination based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or any other protected characteristic. You shall not incite violence or threaten physical harm against any person or group, nor shall you publish any other user's private or personal information without their consent.
9.2.3 Illegal Activity. You shall not use the Service for any purpose that violates applicable law, including soliciting or facilitating prostitution, sex trafficking, or any form of sexual exploitation. You shall not solicit money, donations, or financial information from other users, engage in fraud, phishing, scamming, or romance scams, or distribute controlled substances or illegal drugs through the Service.
9.2.4 Spam and Commercial Activity. You shall not use the Service for commercial purposes, advertising, or promotion without Couplify's prior written consent. You shall not send unsolicited bulk messages, chain messages, or spam, promote third-party products or services to other users, or use bots, scripts, or automated means to access the Service, send messages, or collect user information.
9.2.5 Platform Integrity. You shall not attempt to circumvent, disable, or interfere with any security, verification, or access-control features of the Service. You shall not reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service or any component thereof. You shall not access another user's account without authorization, upload viruses or malicious code, scrape or data mine the Service, or create multiple accounts or new accounts after being banned.
9.2.6 Inappropriate Content. You shall not post, upload, or transmit content that is obscene, pornographic, sexually explicit, or depicts nudity as determined by Couplify in its sole discretion. You shall not post content that glorifies violence, self-harm, or suicide, post content involving minors or content that sexualizes minors in any way, or post content that infringes upon the intellectual property rights of any third party.
9.2.7Contact Information and Off-Platform Solicitation. You shall not include telephone numbers, street addresses, email addresses, social media handles, URLs, payment handles, or other contact information in your public profile or public-facing User Content unless a Service feature expressly permits it. You shall not pressure users to move communications off the Service, solicit financial information, request money, promote investments or cryptocurrency, or engage in romance scams or similar fraudulent activity.
9.2.8Unauthorized Sharing of Member Content. You shall not screenshot, record, copy, reproduce, distribute, publish, share, sell, or otherwise exploit another user's profile, photos, videos, messages, answers, group posts, or other content outside the Service without that user's express consent.
9.2.9Misuse of Reports or Safety Tools. You shall not knowingly submit false, abusive, retaliatory, or misleading reports, or use reporting, blocking, or safety tools to harass or interfere with another user.
9.2.10Circumvention. You shall not attempt to evade suspensions, bans, verification requirements, geographic restrictions, payment controls, rate limits, moderation tools, or other Service safeguards.
If you encounter any user whom you believe is violating these Terms, you are encouraged to report the user through the in-app reporting feature or by emailing support@couplify.com. Couplify will review reports and take appropriate action, which may include issuing warnings, suspending accounts, permanently banning users, or reporting conduct to law enforcement.
Couplify reserves the right to investigate and take appropriate action against any user who, in Couplify's sole discretion, violates these Terms. Such action may include removing content, issuing warnings, suspending or terminating accounts, and reporting conduct to law enforcement authorities.
Couplify may, where appropriate and legally permitted, notify a reporting user that action was taken on a report or that a safety concern was addressed. Couplify is not required to disclose the details of any investigation, moderation decision, or enforcement action.
Couplify may preserve, disclose, and share information where reasonably necessary to investigate potential violations, protect the safety of users or others, respond to legal processes, prevent fraud or abuse, enforce these Terms, or cooperate with law enforcement.
USER CONTENT
"User Content" means all information, text, photographs, images, videos, audio, and other materials that you upload, post, transmit, or otherwise make available through the Service, including profile information, messages, Group posts, question exchange responses, and AI-generated content that you have reviewed and approved for publication.
User Content you choose to make visible through your profile, Community Groups, question exchanges, messages, or other Service features may be viewed by other users according to the functionality of the Service. You should not post or send anything you do not want others to see, save, copy, or share. Although these Terms prohibit certain unauthorized sharing, Couplify cannot guarantee that other users will not copy, screenshot, record, or further disclose your User Content.
You retain ownership of your User Content, subject to the license granted below. You represent and warrant that you own or have all necessary rights, licenses, consents, and permissions to submit your User Content and to grant the license described in Section 10.4.
By submitting User Content to the Service, you grant Couplify a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and publicly perform your User Content in connection with operating, providing, promoting, and improving the Service. This license continues for so long as your User Content remains on the Service, and for a commercially reasonable period thereafter, not to exceed ninety (90) days after account deletion to allow Couplify to remove your content from its systems. Content that has been shared with or transmitted to other users may persist in those users' message histories beyond this period.
The license granted in Section 10.4 is limited to operating, providing, securing, moderating, promoting, and improving the Service and enforcing these Terms, consistent with the Privacy Policy. Couplify will not use the contents of private messages between users to train general-purpose AI models, except as expressly disclosed in the Privacy Policy and permitted by applicable law.
Couplify reserves the right, but does not assume the obligation, to monitor, screen, review, edit, or remove any User Content at any time and for any reason, including content that Couplify believes violates these Terms. Couplify is not responsible for User Content posted by you or any other user.
Couplify is not a content storage service. You are solely responsible for maintaining backup copies of your User Content. Couplify is not liable for any deletion, loss, or corruption of User Content.
If you provide Couplify with feedback, suggestions, or ideas regarding the Service, you assign to Couplify all right, title, and interest in such feedback. Couplify may use feedback for any purpose without compensation or attribution to you.
You may not copy, use, disclose, distribute, or reproduce another user's User Content except as expressly permitted by the Service features and solely for personal, non-commercial use in connection with the Service.
You represent and warrant that all photos and videos you upload depict you, are not misleading, and, for profile photos, were taken within the last three (3) years unless clearly identified otherwise. You must have all rights and consents necessary for any other person, image, audio, music, trademark, or copyrighted material appearing in your User Content.
If another user requests a copy of their personal information, that user may receive copies of messages, answers, or other communications you sent to them, to the extent required or permitted by applicable law and as described in the Privacy Policy.
Couplify may review, moderate, scan, analyze, remove, crop, blur, restrict, or refuse User Content at any time to enforce these Terms, protect users, comply with law, improve the Service, or operate safety, fraud-prevention, content-moderation, and compatibility features.
INTELLECTUAL PROPERTY AND Digital Millennium Copyright Act (DMCA)
The Service, including its design, layout, look, appearance, graphics, software, algorithms (including the Spark Algorithm and MyMatchability scoring system), AI models, trademarks, service marks, trade names, logos, and all other content or materials made available by Couplify, excluding User Content, is owned by or licensed to Couplify and protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use, subject to these Terms. If you provide Couplify with comments, feedback, suggestions, ideas, enhancement requests, or other submissions regarding the Service, you agree that Couplify may use, disclose, reproduce, modify, distribute, and otherwise exploit such submissions for any purpose without restriction, attribution, or compensation to you, and you hereby assign to Couplify any right, title, or interest you may have in such submissions to the extent permitted by law.
You may not copy, modify, or distribute Couplify's intellectual property. You may not use Couplify's trademarks or trade names without prior written consent. You may not use the Service in any manner that could damage, disable, overburden, or impair it, or for any purpose not expressly permitted by these Terms.
Couplify respects the intellectual property rights of others and expects users to do the same. If you believe that your copyrighted work has been used on the Service in a way that constitutes copyright infringement, you may submit a notification pursuant to the Digital Millennium Copyright Act to Couplify's designated copyright agent. Your notification must include a physical or electronic signature of the copyright owner or authorized representative, identification of the copyrighted work claimed to have been infringed, identification of the material claimed to be infringing with sufficient detail for Couplify to locate it, your contact information including name, address, telephone number, and email, a statement of good faith belief that the use is not authorized, and a statement under penalty of perjury that the information in the notification is accurate and that you are the copyright owner or authorized to act on their behalf.
DMCA takedown notices should be sent to: Couplify LLC, Attn: DMCA Agent, 160 NE Maynard Rd, Ste 204, Cary, NC 27513, or by email to support@couplify.com.
If you believe that the material you posted was removed by mistake or misidentification, you may submit a counter-notification to the DMCA Agent. Your counter-notification must include your physical or electronic signature, identification of the removed material and its prior location, a statement under penalty of perjury that the material was removed by mistake, and your name, address, telephone number, along with a statement consenting to the jurisdiction of the federal courts in the Middle District of North Carolina and agreeing to accept service of process from the original complainant.
Couplify will terminate the accounts of users who are determined to be repeat infringers of third-party copyrights.
Couplify, Couplify logos, Spark Algorithm, MyMatchability, FirstImpressions, Have You Met, and other Couplify names, logos, product names, service names, designs, slogans, and trade dress are trademarks or proprietary identifiers of Couplify or its licensors. You may not copy, imitate, or use them without Couplify's prior written consent.
PRIVACY AND DATA
Your use of the Service is governed by Couplify's Privacy Policy, available at couplify.com/privacy, which is incorporated into these Terms by reference. The Privacy Policy describes our collection, use, disclosure, and protection of your personal information in detail. By using the Service, you acknowledge that you have read the Privacy Policy and agree that Couplify may process information as described in the Privacy Policy. Where required by law, Couplify will obtain your separate consent for specific processing activities, including biometric identity verification, precise location access, marketing communications, or sensitive data processing.
By completing identity verification, you acknowledge and consent to the collection, processing, and storage of your biometric data, including facial geometry derived from your selfie photograph, as described in the Privacy Policy. In jurisdictions with biometric privacy laws, including but not limited to Illinois, Texas, and Washington, additional disclosures and consent mechanisms will be presented to you during the verification process. Your completion of identity verification is also subject to any separate biometric notice, written release, or consent mechanism presented during the verification process.
Your government-issued identification documents and biometric selfie are processed for identity verification purposes. Couplify's retention, handling, and deletion of this data are governed by the Privacy Policy and applicable law.
To the extent that Couplify's AI-powered features or the Spark Algorithm constitute "automated decision-making technology" under applicable state privacy laws, Couplify will comply with applicable disclosure, access, and opt-out requirements. You may exercise rights available to you under your state's privacy laws by contacting support@couplify.com. Couplify will not sell your personal information to third parties. We honor all opt-out requests made in accordance with applicable law and our Privacy Policy.
Where required by applicable law, Couplify conducts and maintains risk assessments related to its use of automated decision-making technology. Information about these assessments is available upon valid legal request or regulatory inquiry.
Couplify's Cookie Policy, Consumer Health Data Privacy Notice, Online Safety Tips, and any feature-specific notices or policies made available through the Service are incorporated into these Terms by reference to the extent applicable to your use of the Service.
DISCLAIMERS
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COUPLIFY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
COUPLIFY DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, THAT IT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT THE RESULTS OBTAINED WILL BE ACCURATE OR SATISFACTORY, THAT ANY MATCHES OR CONNECTIONS WILL RESULT FROM YOUR USE, OR THAT ANY ERRORS WILL BE CORRECTED.
COUPLIFY IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER, WHETHER ONLINE OR OFFLINE. YOU AGREE TO USE CAUTION AND GOOD JUDGMENT IN ALL INTERACTIONS WITH OTHER USERS, PARTICULARLY IF YOU DECIDE TO COMMUNICATE OFF THE PLATFORM OR MEET IN PERSON. COUPLIFY DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON USERS (EXCEPT AS DESCRIBED IN SECTION 1.5 REGARDING SEX OFFENDER REGISTRIES AND SECTION 2.8). IF COUPLIFY CONDUCTS ANY PUBLIC-RECORD, SEX OFFENDER REGISTRY, OR OTHER BACKGROUND-RELATED CHECK, SUCH CHECKS ARE LIMITED AND NOT FOOLPROOF. PUBLIC RECORDS MAY BE INCOMPLETE, INACCURATE, OUTDATED, SEALED, OR UNAVAILABLE, AND SUCH CHECKS MAY NOT IDENTIFY ALL PRIOR MISCONDUCT, ARRESTS, CONVICTIONS, ALIASES, FOREIGN RECORDS, OR FUTURE RISK
IDENTITY VERIFICATION CONFIRMS THAT A USER'S GOVERNMENT-ISSUED ID MATCHES THEIR BIOMETRIC SELFIE. IT DOES NOT VERIFY CRIMINAL HISTORY, MARITAL STATUS, OR TRUTHFULNESS OF PROFILE INFORMATION BEYOND IDENTITY. VERIFICATION REDUCES BUT DOES NOT ELIMINATE THE RISK OF FRAUD, MISREPRESENTATION, OR HARMFUL CONDUCT.
COUPLIFY DOES NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY AI-GENERATED CONTENT, ALGORITHMICALLY GENERATED SCORES, SUGGESTIONS, OR ANALYSES PROVIDED THROUGH ANY FEATURE ON THE PLATFORM. AUTOMATED OUTPUT MAY CONTAIN ERRORS, BIASES, OR INACCURACIES.
COUPLIFY IS NOT RESPONSIBLE FOR ANY THIRD-PARTY CONTENT, SERVICES, WEBSITES, OR RESOURCES THAT MAY BE LINKED TO OR REFERENCED WITHIN THE SERVICE.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COUPLIFY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT OF SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO COUPLIFY DURING THE TWENTY-FOUR (24) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COUPLIFY, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND EVEN IF COUPLIFY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, COUPLIFY SHALL NOT BE LIABLE FOR DAMAGES RESULTING FROM ANY CONDUCT OR CONTENT OF ANY USER ON OR OFF THE PLATFORM, ANY UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR PERSONAL INFORMATION, ANY INTERRUPTION OR CESSATION OF THE SERVICE, ANY VIRUSES OR MALICIOUS CODE TRANSMITTED THROUGH THE SERVICE BY A THIRD PARTY, ANY ERRORS OR INACCURACIES IN USER CONTENT OR AI-GENERATED CONTENT, OR YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE SERVICE INCLUDING MATCH SUGGESTIONS, COMPATIBILITY INDICATORS, OR ALGORITHMICALLY GENERATED CONTENT.
YOU RELEASE COUPLIFY AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS FROM CLAIMS, DEMANDS, LOSSES, LIABILITIES, DAMAGES, RIGHTS, AND ACTIONS ARISING OUT OF OR RELATING TO YOUR INTERACTIONS WITH OTHER USERS, WHETHER ONLINE OR OFFLINE, INCLUDING PERSONAL INJURY, DEATH, EMOTIONAL DISTRESS, PROPERTY DAMAGE, OR OTHER HARM, EXCEPT TO THE EXTENT SUCH RELEASE IS PROHIBITED BY APPLICABLE LAW OR RESULTS FROM COUPLIFY'S OWN WILLFUL MISCONDUCT, FRAUD, OR OTHER LIABILITY THAT CANNOT BE WAIVED BY LAW.
THE LIMITATIONS OF LIABILITY IN THIS SECTION APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
Indemnification. To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Couplify, its affiliates, officers, directors, members, employees, agents, service providers, licensors, and partners from and against any claims, demands, actions, losses, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your User Content, your use or misuse of the Service, your violation of these Terms, your violation of applicable law, your violation of any third-party rights, or your interactions with other users, whether online or offline. SOME JURISDICTIONS DO NOT ALLOW INDEMNIFICATION, SO SOME OR ALL OF THIS SECTION MAY NOT APPLY TO YOU.
TERMINATION
You may terminate your account and stop using the Service at any time by deleting your account through account settings in the application or by contacting support@couplify.com. Deleting your account through the account settings in the application will cancel any active auto-renewing subscription billed directly by Couplify. However, deleting your Couplify account will not necessarily cancel any subscription purchased through an External Service, such as the Apple App Store or Google Play. You are responsible for cancelling any External Service subscription through the applicable app store unless otherwise required by law. You will not receive a refund for any unused portion of a billing period already paid, except as required by applicable law as described in Section 5 (Refund Policy).
Couplify reserves the right to suspend or terminate your account at any time, with or without cause, and with or without notice. Grounds for termination include violation of these Terms, conduct that Couplify determines is harmful, threatening, or offensive, fraudulent or illegal activity, failure to complete or pass identity verification, extended inactivity as determined by Couplify, or any other reason Couplify deems necessary to protect the safety, integrity, or reputation of the Service. Additionally, Couplify may automatically suspend, deactivate, or terminate accounts that are inactive for an extended period, as described in the Privacy Policy or in notices provided through the Service.
If Couplify terminates your account for violations of these Terms, Couplify reserves the right to ban you from all current and future services, applications, and platforms operated by Couplify LLC or its affiliates. Attempts to create new accounts after a ban will result in immediate termination.
Upon termination of your account, your right to access the Service immediately ceases. Couplify may delete your profile, User Content, matches, connections, messages, and all other associated data, subject to data retention requirements under applicable law and the Privacy Policy. Licenses granted by you under these Terms survive solely to the extent necessary for Couplify to wind down its use of your content as described in Section 10.3. You remain liable for any obligations incurred prior to termination.
Following account deletion, suspension, or termination, Couplify may retain limited information for safety, fraud-prevention, legal, tax, accounting, chargeback, dispute-resolution, ban-enforcement, and rights-enforcement purposes as described in the Privacy Policy. For users suspended or banned for safety or Terms violations, Couplify may retain information for as long as reasonably necessary to prevent repeat misuse and protect users and the Service.
The following provisions survive termination: Section 5 (Refund Policy), to the extent applicable, Section 10 (User Content), with respect to licenses granted, Section 11 (Intellectual Property and DMCA), Section 13 (Disclaimers), Section 14 (Limitation of Liability), Sections 15.4 through 15.6, Section 16 (Dispute Resolution and Arbitration), and Section 17 (General Provisions).
DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Informal Resolution. Before initiating any formal dispute resolution proceeding, you and Couplify agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service informally. The party raising the dispute must send the other party a written notice describing the nature of the dispute, the relief sought, and contact information. Notices to Couplify should be sent to: Couplify LLC, Attn: Legal, 160 NE Maynard Rd, Ste 204, Cary, NC 27513, or by email to support@couplify.com. The parties agree to negotiate in good faith for sixty (60) days from the date the notice is received. If the dispute is not resolved within this period, either party may proceed to binding arbitration.
Mandatory Binding Arbitration. If informal resolution fails, you and Couplify agree that the dispute shall be resolved exclusively through final and binding individual arbitration rather than in court, except as provided in Sections 16.4 (Small Claims Exception) and 16.5 (Sexual Assault and Harassment Exception). Arbitration shall be administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect, or by another mutually agreed-upon provider. If AAA is unavailable, the parties shall mutually select an alternative forum. If they cannot agree, a court of competent jurisdiction shall appoint an arbitrator. The arbitration shall be conducted by a single neutral arbitrator and may be conducted in person, by telephone, by videoconference, or based on written submissions as determined by the arbitrator. The arbitration shall take place in Wake County, North Carolina, unless the parties agree otherwise or the arbitrator determines a different location is appropriate. The arbitrator shall apply North Carolina law consistent with the Federal Arbitration Act and applicable statutes of limitations. The arbitrator may award any relief a court could award, including injunctive and declaratory relief, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. Each party shall pay the fees for their own attorneys, subject to rights under applicable law. Couplify will pay all AAA filing, administration, and arbitrator fees for claims where the amount in controversy is less than $10,000, unless the arbitrator determines the claim was filed for an improper purpose or is frivolous. For claims of $10,000 or more, the AAA Consumer Arbitration Rules govern fee allocation.
CLASS ACTION AND JURY TRIAL WAIVER. YOU AND COUPLIFY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. UNLESS BOTH PARTIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. BY AGREEING TO THESE TERMS, YOU AND COUPLIFY EACH WAIVE THE RIGHT TO A TRIAL BY JURY.
Small Claims Exception. Either party may bring an individual action in small claims court for disputes within the jurisdiction of such court, provided the claim is not aggregated with claims of other individuals.
Sexual Assault and Harassment Exception. In accordance with the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021 (9 U.S.C. sections 401-402), this arbitration agreement does not apply to claims of sexual assault or sexual harassment. If you assert such a claim arising from your use of the Service, you may elect to bring that claim in court rather than in arbitration, at your sole discretion.
Opt-Out Right. You have the right to opt out of this arbitration provision. To do so, you must send written notice to: Couplify LLC, Attn: Arbitration Opt-Out, 160 NE Maynard Rd, Ste 204, Cary, NC 27513, or by email to support@couplify.com with the subject line "Arbitration Opt-Out." Your notice must be postmarked or sent within thirty (30) days of the date you first accept these Terms. Notices received after this 30-day period will not be effective, and you will be bound by this arbitration provision. Your notice must include your full name, the email address associated with your Couplify account, and a clear statement that you wish to opt out. Opting out of arbitration does not affect your ability to use the Service or any other provision of these Terms.
Mass Arbitration Procedures. If twenty-five (25) or more similar disputes are filed against Couplify within a sixty (60) day period, the following bellwether procedures apply. Counsel for the claimants and counsel for Couplify shall each select ten (10) disputes to proceed as bellwether cases, for a total of twenty. If fewer than forty claims are filed, each side selects five bellwether cases. The selected bellwether cases proceed to individual arbitration, and all other filed disputes are stayed pending their resolution. After the bellwether arbitrations conclude, the parties shall engage in mediation to attempt to resolve remaining disputes informed by the bellwether results. If mediation does not resolve remaining claims, they proceed to individual arbitration on a rolling basis in batches agreed upon by the parties and the arbitration provider. The statute of limitations for stayed disputes is tolled from the stay date until the dispute is designated to proceed.
If any portion of this Section 16 is found unenforceable, the unenforceable portion shall be severed, and the remaining portions shall continue in full force and effect. However, if the class action waiver in Section 16.3 is found unenforceable as to a particular claim, then the entirety of this Section 16 shall be deemed void as to that claim, and the dispute shall proceed in court.
GENERAL PROVISIONS
Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of laws principles, except to the extent preempted by the Federal Arbitration Act.
Venue. For disputes not subject to arbitration, you and Couplify submit to the exclusive personal jurisdiction of the state and federal courts located in Wake County, North Carolina.
Entire Agreement. These Terms, together with the Privacy Policy, Cookie Policy, Consumer Health Data Privacy Notice, Online Safety Tips, app-store terms applicable to External Service purchases, and any other policies or Additional Terms referenced herein or presented to you in connection with a Service feature, constitute the entire agreement between you and Couplify regarding your use of the Service, superseding all prior agreements, proposals, and communications.
Severability. If any provision is held invalid, illegal, or unenforceable, that invalidity does not affect the remaining provisions, which remain in full force and effect.
Waiver. Couplify's failure to enforce any right or provision shall not constitute a waiver of that right or provision. Any waiver is effective only if in writing and signed by Couplify.
Assignment. You may not assign or transfer these Terms without Couplify's prior written consent. Couplify may assign these Terms without restriction and without notice to you, including in connection with a merger, acquisition, reorganization, or asset sale.
Notices. Couplify may provide notices to you by email, in-app notification, or by posting on the Service. You are responsible for keeping your email address current. Notices to Couplify must be sent to: Couplify LLC, 160 NE Maynard Rd, Ste 204, Cary, NC 27513, or support@couplify.com.
Force Majeure. Couplify is not liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, government actions, power failures, internet or telecommunications failures, or cyberattacks.
No Third-Party Beneficiaries. These Terms do not confer third-party beneficiary rights on any person or entity.
Headings. Section headings are for convenience only and have no legal or contractual effect.
Modifications to Terms. Couplify reserves the right to modify these Terms at any time. If Couplify makes material changes, it will notify you by email or in-app notification, or by posting updated Terms with a revised "Last Updated" date. To the maximum extent permitted by applicable law, your continued use of the Service after the effective date of modifications constitutes acceptance of the modified Terms. If you do not agree, you must stop using the Service and delete your account.
Modifications to the Service. Couplify reserves the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice, and without liability to you.
Electronic Communications. By using the Service, you consent to receiving electronic communications from Couplify, including emails, in-app notifications, push notifications, and text messages. You agree that electronic communications satisfy any legal requirement that communications be in writing. Additionally, you consent to receive all agreements, notices, disclosures, policies, receipts, renewal notices, cancellation notices, and other communications electronically, including through email, in-app notice, push notification, text message, or posting within the Service. You may withdraw consent to electronic records by contacting Couplify, but doing so may result in account deactivation because the Service is provided electronically. By providing your mobile number, you consent to receive text messages from Couplify relating to your account, identity verification, security, subscription, and use of the Service. Marketing text messages will be sent only with any consent required by applicable law. Message and data rates may apply. You may opt out of non-essential text messages by following the instructions provided in the message, including replying STOP where applicable. Opting out of certain account or security messages may affect your ability to use the Service.
Mobile Application Terms. If you download or use the Couplify mobile application through Apple, Google, or another app store or platform, you also agree to the applicable app-store terms. Apple, Google, and other app-store providers are not parties to these Terms and are not responsible for the Service, support, maintenance, claims, or content, except to the extent required by their own terms or applicable law. For iOS users, your license to use the mobile application is limited to Apple-branded products that you own or control and as permitted by Apple's Usage Rules. Apple is not responsible for the Service, maintenance, support, claims, product liability, legal compliance, or intellectual property claims relating to the Service. Apple and its subsidiaries are third-party beneficiaries of this Section and may enforce it against you.
Accessibility. Couplify is committed to making the Service accessible to users with disabilities. If you have difficulty accessing any part of the Service or need assistance with account access, identity verification, cancellation, or privacy rights requests, please contact support@couplify.com.
CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
160 NE Maynard Rd, Ste 204
Cary, NC 27513
Email: support@couplify.com or jay@couplify.com
Website: couplify.com